Email down

Posted Tuesday, September 19th, 2017 in Company News

Our email system is down, we expect it to take an hour or so to restore it.  Please call if you need to place an order to go out today or if you need assistance immediately.



Celebrating in the middle of a wee bit of destruction/reconstruction …

Posted Monday, September 11th, 2017 in Company News

We are still a mess around here, and most are still in temporary workstations but even though there are no banners or balloons we are celebrating!  Craig Anderson has been with us for 25 years today! We are blessed to have such a dedicated and knowledgeable tech to serve our customers and very happy that Craig was lured back to Wisconsin so many years ago.  Thanks for your many years of service and hard work, Craig, we promise you will have walls and a desk again soon.  Allied wouldn’t be the same without you!



Update …

Posted Tuesday, August 29th, 2017 in Company News

The sandbags have been removed and our reconstruction has officially begun! In an effort to minimize disruption to our operations the work will be done in phases over the course of the next few months.  Please check in here or Facebook for updates on our progress. You may also want to watch your packing slips, invoices, and emails for updates if there are disruptions that will impact you, we will always do our best to give you as much notice as possible!

We appreciate your understanding and patience, but most of all we appreciate the resilience of our team here.  This time of year can be tough in the best of conditions, we are so busy with parts flying in and out, both the size and number of orders have been high.  Almost every one of them has been displaced from their regular workstations, but they have continued to work long hours to try to keep up and help each other out, and all along they have maintained a fantastic attitude.  We couldn’t be more proud to have them on our team!!



7/14 – Flood update …

Posted Friday, July 14th, 2017 in Company News

7/14 12:51 pm

We are working as hard as we can to catch up from the flood closing.  We are short-staffed in both order and picking department and we had almost one hundred voicemails from customers asking us to return their calls.  With the rate that new calls are coming in it is unlikely we will be able to return your call today.  If you called and left a message I urge you to call us back or IF you are calling to place an order and can’t get through please consider faxing or emailing the order to us … fax 800-800-6189 or email to customerorder@alliedsupplycorp.com.  We may get to your order faster that way. We HOPE that orders placed today may go out by Tuesday. We apologize for the inconvenience but are working as hard as we can to get back up to full speed … and normal Allied shipping times!

 



We will be back in business tomorrow!!

Posted Thursday, July 13th, 2017 in Company News

We have cleanup done to the point that tomorrow we will be able to be operational, answering phones again, taking, picking and shipping orders!  PLEASE bear with our hardworking staff as they try to get back up and running. We promise we will get your orders out the door as quickly as we possibly can but we do expect delays from the backlog and being short-staffed (we have a picker out on maternity leave!!).  Thank you for your patience and understanding!



We flooded, again, and again, and again ….

Posted Wednesday, July 12th, 2017 in Company News

Sorry for the inconvenience but we are closed today to recover from flooding.  If you are the praying kind please pray for the rain to stop!



Independence Day

Posted Monday, June 19th, 2017 in Company News

We will be closed on Monday, July 3rd, and Tuesday, July 4th to observe Independence Day.  We’re sorry for the inconvenience but thrilled to be able to give our hardworking crew a well-deserved four-day holiday weekend!  You may fax or email orders in while we are closed and we will process them promptly upon our return.



Start watching your mailbox!

Posted Thursday, May 11th, 2017 in Catalog, Company News

We have a very special edition of the Allied Supply Price List & Parts Supplement headed out to our customers today.  We are happy to have served the band instrument repair industry for 50 years!



Hooray for a new phone system!

Posted Monday, March 6th, 2017 in Company News

Friday morning, March 10th we will finish the installation of a new phone system at Allied.  This will require a shut down of all phones and our internet that morning.  We hope to have everything finished and back up and running by 9AM central standard time but there may be a few hiccups along the way.  We will update this page and our Facebook page if we experience any difficulty.  We hope the new system will be a wonderful long term solution to our communication at Allied.  Thank you for your patience and understanding!



Connectivity issues

Posted Friday, February 3rd, 2017 in Company News

We are experiencing internet connectivity issues and we are unable to process credit card transactions until approximately 11 AM CST on Monday February 6th.  We are still able to process all other orders using other payment methods, only credit card orders are experiencing this delay.  We are very sorry for the inconvenience!