We have a small but dedicated team here, and we are lucky to have several “lifers” in the bunch, in total our staff has well over 150 years of service to Allied Supply.
Our fearless leader, Tom Getzen, is the President and CEO, and the majority owner here at Allied Supply. Tom has a lot of history in the band instrument business and truly is a story of working your way through every inch of the business, from the manufacturing side to the sourcing and packaging of everything you need to run your band instrument repair shop. He remains committed to the industry and his customer’s success, and with that in mind, he has assembled a great team.
Michelle Shilts, Operations Manager, 99% of her work is behind the scenes her goal is to keep everything humming along and the team happy and at their most productive to serve you better. The last few years we have cross-trained almost everyone into being multi-talented dynamos. During the pandemic we have asked a TON of our team here and they have stepped up every time.
Beth is our Purchasing Manager; she brilliantly keeps track of every nuance of our inventory and often helps out in any other role in the building, from tech help, picking, taking orders or shipping, Beth really can “do-it-all”.
Tim is our Parts and Repair Specialist, and in-house technician. He has a wealth of industry and repair experience and will help you find your parts and tools and get your job done right, and when our pickers get busy your orders might just be filled by Tim too!
Brenda is in Accounts Receivable; she handles all of our receivables, collections and new accounts in addition to processing orders for our customers via phone or fax, not to mention stepping in and helping pick orders when needed.
Dyan handles all of our Customer Service, if something arrives to you that is not quite right, Dyan will handle the resolution, in addition to taking phone orders every day, helping out picking when necessary, assisting Beth with receiving, as well as being trained in the shipping department, including haz shipments.
Cheryl completes our invoicing daily in addition to handling phone and email orders. She has a long history here at Allied in picking, and shipping too!
Our all-star picking team consists of Krysta, the fastest picker in the (mid)west, who can also fill in at shipping and receiving, along with our newest addition Mallory. Josh rounds out the crew in shipping!