2020 Price list and parts supplement

Posted Tuesday, August 4th, 2020 in Company News

Postage has been paid and the LONG awaited quarantine delayed 2020 Price List and Parts Supplement should start arriving in your US mailboxes next week! While you are waiting for the mailman you should poke around our website and see if you find anything else new ….



No rush but …

Posted Friday, April 10th, 2020 in Company News

Insider tip – we are picking and shipping orders today, and if you get your (domestic) order in to us within the next couple of hours (with no plating) it will probably ship TODAY.  We can’t promise international can ship today, or anything after noon central time but we thought you might like to know.  🙂



Shipping & RECEIVING

Posted Wednesday, April 1st, 2020 in Company News

We want to ship lots of orders, but first we want to make sure you will get them! Every day we are getting packages back from shops that the carrier says were unavailable for delivery. This varies from city to city, and state to state, (and don’t get us started on international!). We will ship wherever you tell us to but it is your responsibility to make sure the carrier will still deliver to your location. Many drivers (and even our own postal carrier) are following the directives of their dispatch centers to not deliver, so it falls on YOU to make sure they will bring your package to your door. We suggest you CALL the carriers to verify this before you place your order. We understand this is challenging and have been dealing with it on our inbound as well.  When we ship your orders we are under the assumption that you have completed this step and we are not responsible for the packages once they leave our doors. If packages are returned we will charge for re-shipping. So please, call your carriers and make sure we can get your packages to you, before you place your order.  THANK YOU


Payments

Posted Wednesday, April 1st, 2020 in Company News

In an effort to reduce the handling of mail and paper checks we want to encourage our customers to pay for their orders with credit or debit cards. We accept PayPal and all major cards, Visa, Mastercard, Discover and American Express.  We can take the card number at the time of your order OR you can call a card in to pay off your open account (and potentially get another 30 days interest free!).  We never pass along any processing fees to our customers, and maybe you can get miles/reward points too.  As a reminder, for your security you should never email credit card information.  We are working with our bank to add additional ACH payment options and will keep you posted.



Wisconsin – Safer at Home

Posted Wednesday, March 25th, 2020 in Company News

In the face of Wisconsin Governor Tony Ever’s “Safer at Home” order effective this morning, Allied Supply will continue “Minimum Basic Operations” of our warehouse. We want to assure you that our employees’ and public safety is the HIGHEST priority for Allied Supply and we will only continue operating if we can keep everyone safe and in compliance with the government order.  This means we will only have one person in our facility on a daily basis and we will coordinate our operations very carefully.

Our employees will continue to take your phone, fax and email orders from the comfort and safety of their homes.

Our tech will continue to support you from safety of his home in the beautiful Arizona desert (lucky guy).

Bear with us as we deal with occasional technical difficulties that arise with our crew at home. You will definitely see delays in the speed of the order process, we will only be able to ship once or twice a week. And there could be customer service challenges because we can’t walk into the warehouse and look at parts. There will be NO edits, changes, additions or deletions from orders once they are printed.

What won’t be different is our team of the most hardworking and dedicated people in the business doing everything they can to take care of our customers.

We can’t wait to be together again under one roof, but we are working VERY hard in these challenging times to make sure our warehouse can continue to ship so that our customers, most of them small businesses, can keep working during this crisis.  We can assure you that Allied Supply isn’t going anywhere, our plan is to be as stocked up as possible and ready to ship the minute business gets back to normal.

Our prayers and best wishes for the health and safety of you and your family.



Telecom problems

Posted Monday, March 23rd, 2020 in Company News

We are experiencing intermittent telecom problems that seem to be unrelated to our system and outside of our control. We assume it relates to millions of workers at home trying to do the work!  If you have trouble reaching us via phone and you don’t get a call back from us within an hour please try an alternate method of communication, fax, or any of our sales team can take your order via email just insert their name before the @alliedsupplycorp.com!  Craig is still taking calls and emails via the technical help line or email too.  Bear with us as we work through these challenges!



Health, safety, continuity

Posted Friday, March 20th, 2020 in Company News

As a result of the Covid-19 global pandemic Allied Supply has initiated a business continuity plan. Effective immediately, for the health and safety of our employees we are implementing work from home, reduced staffing and alternate days for work that must be done on-site.  What does that mean for our customers? The biggest change is we will likely be shipping orders and invoicing only once or twice a week. We expect to see delays in receiving parts from all over the world as everyone deals with production problems as a result of business closures and lock downs. We will do our best to make this transition as easy on our customers as possible without ever sacrificing the welfare of our employees and their families.  Because so little is known definitively about the ways this virus spreads please follow all CDC or local government guidelines on handling parts and packages received from us.  The bottom line, we intend to remain operational without interruption, feel free to call, fax, or email your orders as you normally do. Our hardworking and dedicated employees will still answer your call, they just might be barefoot with their dogs under their chairs! We will miss everyone being together everyday but hope to be together again before too long.  Our best wishes and prayers for your health and wellness.  We hope to hear from you soon.



Happy 35th anniversary, Beth!!

Posted Wednesday, March 11th, 2020 in Company News

We are celebrating Beth’s 35th anniversary at Allied Supply today (and yes, as a matter of fact she DID start as a teenager)!  We are so lucky to have such loyal and hardworking employees who have almost 140 YEARS of experience with us.  Tom Getzen couldn’t be here with us to celebrate but his daughter Bridget was nice enough to stop by and bring flowers!

Way to go, Beth, 35 years is an amazing accomplishment.  We are SO blessed to have you!



510 County Road H Elkhorn, WI 53121

Posted Thursday, February 6th, 2020 in Company News

 

Way back in 1959 when Bob Getzen opened PO Box 288 we were way out on the edge of the city with no mail delivery to our building. We are STILL across the street from a corn field so technically at the edge of town but the city did grow past us and now we can get postal delivery to our doorstep.  As of today we will be closing our post office box and all mail should be addressed to our physical location at:  510 County Road H Elkhorn, WI 53121



Product availability

Posted Wednesday, January 22nd, 2020 in Company News

A customer brought a rumor to our attention yesterday regarding the Hetman Lubricants product line. We have been personally assured by the manufacturer that they are very much alive, and still in business, and their products will continue to be available to our US customers now and into the future.