In an effort to reduce the handling of mail and paper checks we want to encourage our customers to pay for their orders with credit or debit cards. We accept PayPal and all major cards, Visa, Mastercard, Discover and American Express. We can take the card number at the time of your order OR you can call a card in to pay off your open account (and potentially get another 30 days interest free!). We never pass along any processing fees to our customers, and maybe you can get miles/reward points too. As a reminder, for your security you should never email credit card information. We are working with our bank to add additional ACH payment options and will keep you posted.
In the face of Wisconsin Governor Tony Ever’s “Safer at Home” order effective this morning, Allied Supply will continue “Minimum Basic Operations” of our warehouse. We want to assure you that our employees’ and public safety is the HIGHEST priority for Allied Supply and we will only continue operating if we can keep everyone safe and in compliance with the government order. This means we will only have one person in our facility on a daily basis and we will coordinate our operations very carefully.
Our employees will continue to take your phone, fax and email orders from the comfort and safety of their homes.
Our tech will continue to support you from safety of his home in the beautiful Arizona desert (lucky guy).
Bear with us as we deal with occasional technical difficulties that arise with our crew at home. You will definitely see delays in the speed of the order process, we will only be able to ship once or twice a week. And there could be customer service challenges because we can’t walk into the warehouse and look at parts. There will be NO edits, changes, additions or deletions from orders once they are printed.
What won’t be different is our team of the most hardworking and dedicated people in the business doing everything they can to take care of our customers.
We can’t wait to be together again under one roof, but we are working VERY hard in these challenging times to make sure our warehouse can continue to ship so that our customers, most of them small businesses, can keep working during this crisis. We can assure you that Allied Supply isn’t going anywhere, our plan is to be as stocked up as possible and ready to ship the minute business gets back to normal.
Our prayers and best wishes for the health and safety of you and your family.
We are experiencing intermittent telecom problems that seem to be unrelated to our system and outside of our control. We assume it relates to millions of workers at home trying to do the work! If you have trouble reaching us via phone and you don’t get a call back from us within an hour please try an alternate method of communication, fax, or any of our sales team can take your order via email just insert their name before the @alliedsupplycorp.com! Craig is still taking calls and emails via the technical help line or email too. Bear with us as we work through these challenges!
As a result of the Covid-19 global pandemic Allied Supply has initiated a business continuity plan. Effective immediately, for the health and safety of our employees we are implementing work from home, reduced staffing and alternate days for work that must be done on-site. What does that mean for our customers? The biggest change is we will likely be shipping orders and invoicing only once or twice a week. We expect to see delays in receiving parts from all over the world as everyone deals with production problems as a result of business closures and lock downs. We will do our best to make this transition as easy on our customers as possible without ever sacrificing the welfare of our employees and their families. Because so little is known definitively about the ways this virus spreads please follow all CDC or local government guidelines on handling parts and packages received from us. The bottom line, we intend to remain operational without interruption, feel free to call, fax, or email your orders as you normally do. Our hardworking and dedicated employees will still answer your call, they just might be barefoot with their dogs under their chairs! We will miss everyone being together everyday but hope to be together again before too long. Our best wishes and prayers for your health and wellness. We hope to hear from you soon.
We are celebrating Beth’s 35th anniversary at Allied Supply today (and yes, as a matter of fact she DID start as a teenager)! We are so lucky to have such loyal and hardworking employees who have almost 140 YEARS of experience with us. Tom Getzen couldn’t be here with us to celebrate but his daughter Bridget was nice enough to stop by and bring flowers!
Way to go, Beth, 35 years is an amazing accomplishment. We are SO blessed to have you!
Way back in 1959 when Bob Getzen opened PO Box 288 we were way out on the edge of the city with no mail delivery to our building. We are STILL across the street from a corn field so technically at the edge of town but the city did grow past us and now we can get postal delivery to our doorstep. As of today we will be closing our post office box and all mail should be addressed to our physical location at: 510 County Road H Elkhorn, WI 53121
A customer brought a rumor to our attention yesterday regarding the Hetman Lubricants product line. We have been personally assured by the manufacturer that they are very much alive, and still in business, and their products will continue to be available to our US customers now and into the future.
We have completed our annual inventory in near record time even with two people here less than a year and new to the process, and while it wasn’t a record for accuracy we think what our people accomplished is pretty darn good considering the following numbers:
- We have almost three million individual pieces of inventory on hand
- We carry an inventory of roughly 13,000 unique parts
- We shipped almost 20,000 orders last year
- Those orders contained over 1.4 million parts leaving our building …
- We had twelve sections of our warehouse that had ZERO or essentially zero variance
The bottom line? Our crew lost track of less than two tenths of one percent (.14%) of our inventory, but, the funny part is no one is the building is happy about the variance because they don’t strive for “really good” they seem to strive for “perfect”.
We are so proud of the work our staff does every day, and so grateful they choose to leap into a new decade here with us at Allied Supply. What does their startling efficiency mean for you? It means we are open and taking orders today and tomorrow – a day and a half ahead of schedule!
Happy New Year everyone!
We wish you a Merry Christmas and a Happy New Year!
As we come into the end of the year please keep in mind that parcel delivery takes longer than usual, plan on at least a day or two extra and be aware of the following dates:
December 17th – Last day for plating orders to be placed for shipment in 2019
December 18th – Long lunch with no phones on (approximately 12 noon to 1pm) for our in office holiday party
December 24th-25th – Closed for Christmas
December 27th – Cut off for orders to be place and shipped in 2019
December 30-January 3rd – Closed for annual inventory and New Years
You may continue to fax and email orders in during our closures and we will process them as soon as we return!