Allied will be closed December 24, 25 & 26th to allow our staff a nice long weekend for Christmas. We will be entering and picking orders on New Year’s Eve only until noon (with limited shipping capabilities) and we will be closed New Year’s Day, returning to work on Friday January 2nd with a reduced staff. Again, we want to remind you that if you need parts or supplies before the end of the year that you please place your order by Friday December 12th – before inventory closure dates (the 16-17th) and the December holidays!
Allied will not be taking orders or shipping on Tuesday and Wednesday December 16-17th. Depending upon how well the process goes (our people here are really amazing), we anticipate some orders may begin heading out the door on the 18th but cannot guarantee that. When you consider your needs for December please keep these dates in mind and in back-to-back-to-back weeks with the Christmas and New Year holidays we suggest that if you need anything before the end of the year that you get your order in to us by Friday, December 12th!
Pad prices are going up, most pad prices will be increased by December 1st. In addition there are changes related to pad sizes and types that may no longer be grouped together and priced the same. We are updating the pad pricing page from our price guide and will begin to include the updated pricing with your orders very soon. In the meantime PLEASE feel free to call, fax or email any pricing inquiries! Remember, all prices are subject to change but we are happy to quote a price for one item or a hundred, and written price quotes are good for 30 days.
November Holiday Hours
It happens all the time … had a call from a customer yesterday, they were looking for a particular part but had been told by the manufacturer that it was obsolete – yet we still listed it in our catalog … how could that be? We have roughly 14,000 unique parts in our inventory and we keep a sample of almost every one of them on the chance that some day we will need it for a prototype. We aren’t going to make just one of some obscure part for a one of a kind horn, but if our customers need something and there is a demand they can count on us to get the job done because that is what we are here to do. So, when you hear “obsolete” don’t be afraid to ask if there is a chance it will rise from the dead as an Allied part. (And that is our Halloween hook! ;))
We understand that change isn’t easy … that’s why when we chose an option for our online flip book catalog we chose one that might be able to mimic some of the things we know you do with our catalog. You can bookmark pages, you can make notes, you can copy pages, all things you are probably doing with your paper catalog. Do you have your customer number written on your paper catalog? Add it to your flipbook catalog with a note! See the screenshot below for tips on how to add notes.
Price increases …
As all professionals in the music industry know prices can and do fluctuate – A LOT! Many of our vendors have set times of the year that they increase prices, others seem to change with the weather … the timing and rate of increase are completely out of our control. As stated in our catalog and on nearly every page of our printed price book, “Prices subject to change”. Please, if you are quoting a repair CALL for pricing first! Our customer service reps are glad to quote you a price on any part at any time. If you send in orders via fax or email and need pricing before the order is placed just let us know, we will make sure you have a firm quote in hand before the order goes to our warehouse. Of course if you get a part and the pricing has changed too dramatically to go ahead with the repair our return policies are fair but we can save time and money for everyone by minimizing returns when possible.
In response to our customer that replied, “Please make it easier to find a part number in the catalog! Sometimes I need to backwards reference my part numbers, this would be a huge help!”
In the upper right corner of the flip book catalog you will see a small search box (quickly get to that box by hitting CTRL+F) … enter your part number or keyword in that box, hit enter and on the left side of your screen all potential matches for your search term will show in a “screenshot” list, choose the page you would like to go to and you will see your search term highlighted within the page.
Alternatively the left side of the screen will always contain a thumbnail tab and a search tab … Happy searching!!
Customer survey still open!
Our customer survey is still open! The survey should take no more than ten minutes of your time and provides us valuable feedback on our products and services. We would appreciate your participation here!
Our catalog is now available in a new flipbook format. This interface will allow you to search the entire catalog by page number or by key word, or browse the catalog via thumbnails. You can also translate, cut, print and download pages or whole sections, add bookmarks and make notes! Your password is the SAME to access the flipbook as it was to access the PDF files!