Request for Return Materials Authorization (RMA)

RETURNS: Report all shortages or errors within 30 days of the invoice date. We will accept returns for exchange or credit under the following conditions:

  • All returns must be in a resaleable condition
  • Include a copy of your invoice or packing slip with all returns
  • Restocking fees may apply:
    • 10% restocking fee on all returns received after 30 days of invoice
    • 10% restocking fee on all returns due to customer error
    • 25% restocking fee on all items after 90 days
  • NO returns on any "custom" or finished part (i.e., plated or lacquered) or assembled to your specifications
  • NO returns on items after 180 days (6 months) from the invoice date

Return Information

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